PLEASE READ THESE TERMS AND CONDITIONS OF SALE CAREFULLY BEFORE MAKING YOUR DECISION TO PURCHASE.
420 (“Website”) is intended only for consumers wishing to order products (“Products”) from 420. The terms and conditions under which the Products are offered for sale on this Website are set out below. By placing an order on the Website you accept and agree to be bound by these terms and conditions. 420 reserves the right to change these terms and conditions at any time without prior notice. Such change however will have no effect on orders that were submitted before posting of such revised terms and conditions on this Website.
420 is a trading name of AKAMAI LTD, Company number: 11101434, Registered office address Concorde House, 18 Margaret Street, Brighton, England, BN2 1TS
2. PLACING YOUR ORDER
2.1. To place an Order you must be 18 years of age or over, be accessible by telephone and have a valid email address.
Age of Consent
You may only purchase Products from our site if you are at least 18 years old. You will be asked to declare that you are of the appropriate legal age to purchase the Products when placing an order and we may carry out independent verification to check your age and if we discover that you are not legally entitled to order the Products, we shall be entitled to cancel the order immediately, without notice. If you falsely declare your age to us you shall be held responsible for all costs, expenses, losses, damage fines and other penalties that we may suffer or incur as a consequence of your false statement. By ordering Products from this website, you hereby consent to us undertaking a search with Veritad (or any other 3rd party age verification service) for the purposes of verifying your identity. To do so a 3rd party age verification service may check the details you supply against any particulars on any database (public or otherwise to which they have access). They may also use your details in the future to assist other companies for verification purposes. A record of the search will be retained.
2.2. You may place an order by:
2.2.1. filling in the order form on the Website after logging into or creating your personal account and clicking on the appropriate submission button
2.3. When you place your order, 420 will issue you with a Web Order Number. 420 will do this via the Website and subsequently via your specified email address. Please note that such a Web Order Number is supplied for reference purposes only and does not constitute our acceptance of your order.
2.4. By placing an order, you make an offer to us to purchase the Products you have selected on these terms and conditions. 420 may or may not accept your offer at our discretion or may reduce the number of Products we accept to deliver to you. However, orders submitted by you are binding on you and cannot be cancelled/amended after order submission.
2.5. If 420 accepts your order, we will notify you of our acceptance by issuing an order confirmation. 420 will send your order confirmation to you by e-mail. The order confirmation will be effective as of the date on which the order confirmation is sent to you. If we cannot accept your order, we will attempt to contact you by email or telephone or post.
2.6. Please note that the on-screen display of the colours, designs, products may differ from the actual appearance or size of products offered on the Website.
2.7. None of the products offered on 420 website are sold for the purpose of drug taking, preparation, or cultivation, and if we believe that you are making a purchase of any products for illegal use, we will refuse the sale.
3. SUPPLY OF YOUR PRODUCTS
Subject to these terms and conditions, 420 will supply to you the Products indicated on your order confirmation.
4.1. All prices are in GBP. Prices shall be those prices published on this Website at the time you submit your order. The prices published on the Website are inclusive of VAT where applicable but may be exclusive of shipping costs, which are for your account. These costs will be calculated separately as applicable and specified on the order form and added to the total price of the order. The total price stated on the order form you submit shall be the total amount payable by you for the products including shipping.
4.2. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we dispatch the product to you. In those circumstances, we reserve the right to cancel your order. In the event we cancel your order, we will give you a full refund on any amount already paid for that product in accordance with our return and refund policy.
4.3. Delivery costs, where applicable, are payable by you as indicated on your order confirmation.
5. PAYING FOR YOUR PRODUCTS
5.1. You may pay for your Products by the methods of payment as may be displayed at the Website checkout.
5.2. You must pay in the currency as indicated on your invoice.
5.3. 420 reserves the right to verify the identity of the credit or debit card holder by requesting appropriate documentation.
6.1 We will contact you with an estimated delivery date, which will be within 7 business days after the date of the Dispatch Confirmation (the date on which we e-mail you to confirm our acceptance of your order) if you are based in the UK and within 10 business days after the date of the Dispatch Confirmation if you are based outside the UK. Occasionally our delivery to you may be affected by an Event Outside Our Control. See clause 13 for our responsibilities when this happens.
6.2 Delivery of an Order shall be completed when we deliver the Products to the address you gave us and the Products will be your responsibility from that time.
6.3 You own the Products once we have received payment in full, including all applicable delivery charges.
6.4 If we miss the delivery deadline as detailed in clause 6.1 for any Products then you may:
(a) agree a new delivery date; or
(b) cancel your Order and receive a full refund.
6.5 If you do choose to cancel your Order for late delivery under clause 9.3(b), you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery.
7. INTERNATIONAL DELIVERY
7.1 There are restrictions on some Products for certain International Delivery Destinations, if we are unable to deliver all or part of your order, we will inform you and either offer a full refund or ship the part of the order we can deliver and offer a partial refund for the difference.
7.2 If you order Products from our site for delivery to one of the International Delivery Destinations, your order may be subject to import duties and taxes which are applied when the delivery reaches that destination. Please note that we have no control over these charges and we cannot predict their amount.
7.3 You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
7.4 You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.
7.5 Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.
All ownership, title and risk of loss and/or damage in the product you have purchased shall pass to you immediately at the point and time at which such product leaves our premises in the UK.
8. GUIDELINE FOR USE OF THE PRODUCTS
8.1 You agree that you will use any product for legal purposes only and in accordance with local laws.
8.2 You acknowledge that we make no claims that an electronic cigarette will cure a smoker's addiction to nicotine; the electronic cigarettes we sell serve the same purpose as a tobacco cigarette in that they deliver nicotine to the user. If a user of the Products suffers from the disease of Tobacco or Nicotine Dependence Syndrome and wants to take steps to give up smoking or cut down the quantity of cigarettes they currently smoke, we recommend visiting a health care provider to discuss Nicotine Replacement Therapy (NRT) or a nicotine harm reduction programme.
8.3 You acknowledge that we are not a pharmaceutical company and do not produce or sell medical products.
8.4 You also acknowledge that:
(a) the Products may be hazardous to health and are intended for use by adult smokers;
(b) the Products must be kept out of reach of children;
(c) the Products are not suitable for use by persons who are under the age of 18; pregnant or breastfeeding women; persons who are sensitive or allergic to nicotine; and should be used with caution by persons with or at a risk of an unstable heart condition or high blood pressure.
8.5 420 does not sell any products that violate the United Kingdom Misuse of Drugs Act 1971. 420 does not make any claims about the products sold on this website. The products sold on this website are not intended to diagnose, treat, cure or prevent any disease. No information provided on this website has been evaluated by the FDA or MHRA. Pregnant or lactating women should consult a doctor prior to use. If you are taking medication and/or have a severe medical condition, consult a doctor before use.
9. EXCHANGES, RETURNS AND REFUNDS
9.1. You may return the Product to 420 or cancel the entitlement to services and obtain a refund of the price of the returned Product provided that you contact us within fourteen (14) working days from the day after the goods are delivered as long as the product has not been opened.
Although you will have to pay the cost of returns, the refund will include the full value of both the product and the outbound shipping costs.
If a product is sold as part of a product combination (bundle) in which other products are offered for free or at a discount compared to their normal price, the bundled product must at 420 request be returned with the product purchased. 420 reserves the right to raise an invoice in respect of any free or discounted bundles product not so returned.
9.1.1. If a Product was supplied in error, is incomplete or faulty and you believe that you are entitled to a replacement or repair in accordance with paragraph 8 below, please contact 420 via email@example.com or via the live chat function on our site between 09:00 and 17:00 Monday – Friday.
9.1.2. If you have received the ordered Product(s) and have simply changed your mind about purchasing it, you may return the Product(s) or entitlement to Service to us for a refund and provided:
- You inform 420 within fourteen (14) working days from the day after the goods are delivered; and
- You have proof of purchase (i.e. order number / identification)
Please note that while the Product(s) remain in your possession you are under a duty to ensure that the Product(s) are kept safe and secure
9.2. Steps to Follow to Claim a Refund: (i) Cancellation can be exercised in writing or any other durable medium, either by emailing us at firstname.lastname@example.org or by writing to 420 Customer Service, Concorde House, 18 Margret Street, Brighton, BN2 1TS
(ii) before returning any Product(s) it is helpful if you check check that you have:
- Used appropriate packaging;
- Clearly displayed the returns address;
- Sealed the packaging securely.
(iii) Following these steps will help ensure the Product(s) arrive at the correct destination and in good condition within a timely fashion.
10. 420 LIABILITY
10.1. These terms and conditions set out the full extent of our obligations and liabilities in respect of the supply of the Products (and performance of telephone support and warranty services) and the performance of any Services.
10.2. Save as set out at paragraph 10.3 below, there are no warranties, conditions or other terms that are binding on 420 regarding the supply of Products except as expressly stated in the contract.
10.3. Any warranty, condition or other term arising out of or in connection with the supply of Products and/or the provision of Services which might otherwise be implied into or incorporated in the contract by statute, common law, laws applicable in the country where you purchased the Products or Services or otherwise (including without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) is hereby expressly excluded to the maximum extent permitted by law. In particular, 420 will not be responsible for ensuring that the Products are suitable for your purposes
10.4. Nothing in the contract shall limit or exclude our liability (i) for death or personal injury caused by our negligence or (ii) for fraud or (iii) any breach of the obligations implied by applicable compulsory national laws as to title or (iv) any liability which cannot be excluded by law.
10.5. SUBJECT TO CLAUSE 9.4 420 WILL NOT BE LIABLE UNDER THE CONTRACT FOR ANY LOSS OF INCOME, LOSS OF PROFITS, LOSS OF CONTRACTS, LOSS OF DATA OR FOR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE OF ANY KIND HOWSOEVER ARISING AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE. 420 MAXIMUM AGGREGATE LIABILITY UNDER THE CONTRACT WHETHER IN TOR (INCLUDING NEGLIGENCE) OR OTHERWISE SHALL IN NO CIRCUMSTANCES EXCEED THE AMOUNT PAYABLE BY YOU TO 420 IN RESPECT OF THE PRODUCT(S) AND/OR SERVICES IN QUESTION.
10.6. This does not affect your statutory rights as a consumer, nor your right to return the Products as per clause 7.
11. CONTACTING 420:
- 0800 710 1 420 or 07776 710 420 between 08:00 and 20:00 Monday - Friday excluding Public Holidays.
- By using the e-mail email@example.com
12. DATA PROTECTION
12.1. Your transaction records are accessible to you if you are a registered customer by entering your Web Order Number(s) so that you may check the status of your order(s) and check the order content.
13. CIRCUMSTANCES BEYOND REASONABLE CONTROL
420 will make every effort to perform its obligations under the contract. However, it cannot be held responsible for delays or failure to perform if such delay or failure is caused by any circumstances beyond our reasonable control. In the event of a delay, we will perform our obligations as soon as reasonably possible.
14. DISAGREEMENTS GOVERNING LAW AND JURISDICTION
420 will try to solve any disagreements quickly and efficiently. If you are not happy with the way it deals with any disagreement and you want to take court proceedings, you must do so within the courts of England & Wales. The applicability of the United Nations Convention on Contracts for International Sale of Goods is hereby explicitly excluded.
15.1. Neither 420 failure nor your failure to enforce any term of the contract constitutes a waiver of such term. Such failure shall in no way affect the right later to enforce such term.
15.2. The invalidity or unenforceability of any provision of the contract shall not adversely affect the validity or enforceability of the remaining provisions.
16. SPECIAL TERMS FOR LOYALTY POINTS / STORE CREDIT
16.1. Loyalty Points / Store Credit You may from time to time be awarded Loyalty Points as a result of your interactions with the web site, whether uploading reviews, recruiting new customers or simply by making purchases. These points may be converted to Store Credit, at our discretion.
- 420 will award points based on activities made in good faith. 420 reserves the right to withhold points and/or store credit in cases where it judges you have participated outside the spirit of this agreement.
- Store credit has no monetary value outside its use within the website. Store credit may only be redeemed against future purchases from the website.
- 420 may from time to time, at its own discretion, review loyalty point /store credit exchange rates, the time period of validity, maximum points or any other terms of the offer. 420 will contact all users in the event that any such changes are made.